Retail Sales Assistant

AM LPM SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading precious metals dealer in Singapore is seeking a Retail Sales Assistant to enhance their customer service team. The successful candidate will manage incoming inquiries, assist customers, and ensure a clean and organized retail environment. Candidates should have at least one year of experience in a customer-facing role, strong customer service skills, and proficiency in Microsoft Excel. Competitive remuneration and strong career progression opportunities are offered within a supportive and dynamic team.

Benefits

Annual Wage Supplement

Up to 14 days of annual leave

Staff discount programme

Fixed working hours from Monday to Friday

Qualifications

• Minimum 1 year of experience in a customer-facing retail or service role.
• Strong customer service skills and a professional appearance.
• Good written and verbal communication skills in English.

Responsibilities

• Attend to incoming telephone and email enquiries promptly.
• Assist walk-in customers with retail sales.
• Ensure the shop is clean and presentable.

Skills

Customer service skills

Team-oriented mindset

Multitasking ability

Tools

Microsoft Excel

Microsoft Office

Job description

Retail Sales Assistant - Join Asia's Leading PreciousMetals & Bullion Dealer!

Why Join LPM Singapore?

We are a leader in the precious metals industry with the largest dealer network in the Asia Pacific region. We are a full-service precious metals trading company offering a wide array of internationally recognized bullion, proof commemorative coins and custom-minted items. We have experienced consistent year-on-year growth and have recently expanded with the opening ofLPM Singapore.

We are a fast-growing company looking for a highly energetic, enthusiastic and fantastic local talent to join our expansion in Singapore. We offer fast-track career development opportunities and competitive remuneration to the right candidate.

Key Responsibilities:

• Attend to incoming telephone and email enquiries promptly and professionally
• Assist walk-in customers with over-the-counter retail sales
• Provide courteous and knowledgeable service to all customers entering the shop
• Prepare and hand over customer pick-up orders accurately
• Conduct KYC checks in line with internal policies and regulatory requirements
• Ensure the shop is clean, organised, and visually presentable at all times
• Set up the retail space prior to opening hours to support smooth daily operations
• Support additional sales and operational duties as assigned by management

Experience & Qualifications:

• Minimum 1 year of experience in a customer-facing retail or service role
• Prior experience or interest in precious metals or financial products is an advantage
• Strong customer service skills and a professional appearance
• Basic proficiency in Microsoft Excel and Microsoft Office
• A team-oriented mindset with a positive attitude and willingness to learn
• Good written and verbal communication skills in English
• Ability to multitask and work efficiently in a fast-paced retail environment

Benefits of the Role:

• Annual Wage Supplement equivalent to one month’s salary
• Up to 14 days of annual leave
• Staff discount programme
• Fixed working hours from Monday to Friday (no weekend work required)
• Strong career progression opportunities within a newly established business backed by a publicly listed NYSE company

Apply Today!

If you are motivated, customer-focused, and eager to grow with a leading precious metals business, we welcome your application. Pleasesubmit your full resume along with your expected salary.