Retail Operations Manager

CAREER INTERNATIONAL - FOS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore seeks a Retail Operations Manager to formulate and execute sales plans, analyze market trends, and standardize store operations. Ideal candidates will have over 5 years of retail experience, including 3 years in a managerial position, and a proven track record with high-ticket products. Proficiency in English and Mandarin is essential for stakeholder communication. This position offers a competitive salary range between SGD 10,000 – 15,000 monthly.

Qualifications

• At least 5 years of experience in retail, with at least 3 years as Retail Operations Manager or Area Manager.
• Experience selling high-ticket or experiential products.
• Strong understanding of offline retail operations.

Responsibilities

• Formulate and execute annual, quarterly, and monthly retail sales plans to ensure achievement of sales targets.
• Conduct in-depth analysis of sales data and market trends.
• Establish and supervise standardized store operations.

Skills

Retail management

Sales analysis

Customer service

Product knowledge

Team motivation

Job description

Location

Aljunied Industrial Complex, Singapore 389836

Salary

SGD 10,000 – 15,000

Responsibilities

• Formulate and execute annual, quarterly, and monthly retail sales plans to ensure achievement of sales targets.
• Conduct in-depth analysis of sales data, market trends, and competitors to adjust operational strategies and identify new growth opportunities.
• Establish and supervise standardized store operations, processes, and management guidelines (including store display, sales processes, after‑sales service, inventory management, etc.).
• Improve store managers’ and sales staff’s competency in product knowledge, sales techniques, and customer service.
• Develop and implement effective incentive systems to motivate teams and promote a competitive and positive work environment.

Requirements

• At least 5 years of experience in retail, with at least 3 years as Retail Operations Manager or Area Manager.
• Proven experience selling high‑ticket or experiential products (e.g., massage chairs, premium home appliances, luxury goods, luxury cars, smart home products).
• Strong understanding of offline retail operations with excellent data analysis and decision‑making skills.
• Proficiency in English & Mandarin is required to liaise with Mandarin‑speaking clients & stakeholders at the headquarters.

How to Apply

Interested applicants, kindly send your resume in MS Word format to [e-mail] or please click on “Apply Now” and provide the below details in your resume.

1. Reasons for leaving ALL your employment
2. Current and/or last drawn monthly salary (please provide breakdown)
3. Expected monthly salary
4. Availability

We regret only shortlisted candidates will be notified.

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