Restaurant Manager (Flowerhill, Sentosa)

1-Group (Singapore); Singapore; On-site; SGD 45,000 - 55,000; Full time

Job summary

A leading hospitality group in Singapore is seeking a skilled Restaurant Manager to oversee daily operations at its dining establishment. The ideal candidate will have a diploma in Hospitality Management, at least 5 years of experience, and excellent customer service skills. This role involves managing the team, ensuring high service standards, and executing events effectively. Flexibility for shift work is required.

Qualifications

• Minimum 5 years of relevant supervisory or managerial experience in casual/fine dining/event execution.
• Strong and dynamic personality willing to learn new items on food and service.
• Ability to thrive in fast-paced environments and handle multiple responsibilities.

Responsibilities

• Responsible for day-to-day operations and administration of the restaurant.
• Event planning and execution with the culinary team to ensure standards.
• Cultivate a motivated and high performing team clear in delivering goals.

Skills

Strong customer service

Problem-solving skills

Team player

Planning and people management

Interpersonal and communication skills

Education

Diploma or equivalent in Hospitality/F&B Management

Tools

MS Office applications

Job description

We’re seeking a dynamic and driven Restaurant Manager for 1-Flowerhill at Sentosa (Imbiah Station). This position will help lead day-to-day operations, uphold service excellence, and inspire a high-performing team to deliver memorable dining experiences.

You’ll work closely with the culinary and service teams to execute regular dining service, private events and even events to the highest standards.

Job Description

• Responsible for the day-to-day operations and administration of the restaurant.

• To provide and ensure operating standards are according to procedures and standards established by the F&B Department.

• Daily roll-call with the service team to drive operations effectiveness, cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.

• Event planning and execution, work closely with kitchen crew to ensure food order is accurate and prompt during events service to ensure consistent exceeding of established standards and guest’s expectation.

• Attention to details, encouraging a culture of high standards throughout the team. High emphasis of customer service and management.

• To be knowledgeable in all service techniques and actively seek guest feedback and responding service issues accurately and efficiently in professional manner with a suitable service recovery.

• Cultivate a motivated and high performing team that is clear and committed in delivering clear goals and target.

• Ensure operational profitability, suggest and recommend improvements to achieve better sales target.

• Administer for reservation list, staff roster, recruitment process, daily sales report, inventory report and other operation reports for management review.

• Supervising of employee and provide training and development plan.

• Ensuring the cleanliness of the outlet and periodic maintenance and preventive maintenance of the outlet’s equipment and assets.

• Other ad-hoc duties as required.

Job Requirements

• Diploma or equivalent qualification in Hospitality / F&B Management.

• Minimum 5 years of relevant supervisory or managerial experience in casual/fine dining/event execution.

• Strong customer service and problem-solving skill.

• Strong and dynamic personality who is willing to learn new items on food and service.

• Strong planning and people management skill to lead a dynamic service team.

• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends.

• Team player with excellent interpersonal and communication skills.

• Ability to thrive in fast-paced environments and handle multiple responsibilities with composure

• Able to commit to shift work, weekends, and public holidays as part of a rotational schedule

• Proficient in MS Office applications for administrative work.

• Experience in wedding and events are a plus point.