RESTAURANT MANAGER

XIAO LONG KAN CQ PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading restaurant company in Singapore is seeking a Restaurant Manager to oversee daily operations, manage staff, and enhance customer service. The role requires strong leadership and financial management skills, along with a commitment to maintaining high standards of hygiene and safety. This position offers growth opportunities in a vibrant team environment.

Responsibilities

• Oversee daily restaurant operations, including staff scheduling and cost control.
• Organize staff training to improve service skills.
• Review financial reports and manage labor costs.
• Engage directly in service and resolve customer complaints.
• Develop marketing strategies and enhance brand image.
• Supervise restaurant cleanliness and ensure food safety.
• Maintain communication with kitchen and finance departments.
• Demonstrate problem-solving skills to handle unexpected issues.

Job description

🍴 Core Responsibilities of a Restaurant Manager

Overall Operations Management: Oversee daily restaurant operations, including staff scheduling, inventory, cost control, equipment maintenance, and profit achievement.

Team Leadership and Training: Organize staff training to improve service skills and professional competence, while fostering a positive team atmosphere.

Financial and Cost Control: Review financial reports and inventory records, manage labor costs and expenses, and ensure accurate accounting.

Customer Service and Complaint Handling: Engage directly in service, resolve customer complaints, and maintain strong public relations and customer satisfaction.

Marketing Brand Development: Develop and implement marketing strategies, plan promotional activities, and enhance the restaurant’s brand image and competitiveness.

Hygiene and Safety Management: Supervise restaurant cleanliness, ensure food safety, and enforce fire prevention, theft protection, and equipment safety measures.

Cross-Department Coordination: Maintain communication with kitchen, finance, and administrative departments to ensure smooth restaurant operations.

Emergency Response: Demonstrate strong problem-solving skills to handle unexpected issues in restaurant operations quickly and effectively.