Patient Service Associates (Outpatient Clinics)

KK Women's & Children's Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for a candidate to assist doctors during patient consultations and facilitate appointments, billing transactions, and inquiries. The role requires at least GCE 'N' Level qualifications, with an advantage given to applicants with customer service or healthcare experience. Join a dynamic team and contribute to providing excellent patient care in a caring environment.

Qualifications

• Applicants with work experience in the customer service/healthcare industry will have an advantage.

Responsibilities

• Assist doctors in consultation rooms during patient reviews and treatments.
• Facilitate patients' visits by scheduling appointments and handling billing transactions.
• Attend to patients' enquiries.

Education

GCE ‘N' Level qualifications

Job description

Company description

KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a multi-disciplinary and holistic approach to treatment, and harness the latest innovations and technology for the best medical care possible. As an academic healthcare institution, KKH believes that world-class clinical training and research are imperative in raising the standard of care. Hence, the Hospital has adopted a culture of innovation as it strives for world-class clinical leadership. As we continually raise the bar on clinical excellence, we are sensitive to our patient's needs for a pleasant hospital experience; one where they receive seamless service and enjoy the warmth of compassionate care in a healing environment.

Job Description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients' visits by scheduling appointments, completing billing transactions and attending to patients' enquiries.

Job Requirements

• At least GCE ‘N' Level qualifications
• Applicants with work experience in the customer service/healthcare industry will have an advantage