Patient Service Associate / Clinic Assistant 7094

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare clinic in Singapore is looking for an Administrative Assistant to support daily operations. Responsibilities include assisting clinic management, handling customer service tasks, managing insurance claims, and ensuring compliance with healthcare regulations. The ideal candidate will maintain professionalism and patient confidentiality. Working hours are Monday to Friday from 9:00 am to 5:00 pm and Saturday from 9:00 am to 1:00 pm. Salary ranges from $2400 to $3000.

Responsibilities

• Assist in the day-to-day operations and administrative functions of the clinic.
• Provide support to the Clinic Manager and Medical Director.
• Handle front-line customer service, including cashiering and appointment scheduling.
• Manage administrative tasks related to insurance claims and Medisave transactions.
• Liaise with patients, vendors, and local regulatory authorities.
• Assist in the renewal and maintenance of clinic licenses.
• Uphold high standards of professionalism and patient confidentiality.

Job description

• Mon to Fri (9:00am – 5:00pm)
• Sat (9:00am – 1.00pm)
• Salary: $2400 - $3,000
• Location: Novena / Orchard (fixed location)

Responsibilities

• Assist in the day-to-day operations and administrative functions of the clinic to ensure efficient and professional service delivery.
• Provide support to the Clinic Manager and Medical Director in the smooth running of the assigned clinic.
• Handle all aspects of front-line customer service, including cashiering, appointment scheduling, registration, and responding to patient enquiries.
• Manage administrative tasks related to insurance claims, Medisave transactions, and Letters of Guarantee (LOGs).
• Liaise with patients, vendors, suppliers, and relevant local regulatory authorities as required.
• Assist in the renewal and maintenance of relevant clinic licenses and documentation.
• Uphold high standards of professionalism, patient confidentiality, and compliance with healthcare regulations.
• Perform any other duties and responsibilities as assigned by the Clinic Manager and/or Medical Director to support clinic operations.