Patient Experience & Quality Lead — Healthcare

Recruit 123; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading medical center in Singapore is seeking a Quality Manager to enhance patient experiences through effective leadership and innovative strategies. The ideal candidate will have 5 to 8 years of experience in stakeholder management, strong interpersonal and communication skills, and a commitment to service excellence. Responsibilities include developing engagement programs and analyzing patient feedback to foster quality improvements in care services. This position offers a rewarding opportunity to make a meaningful impact in healthcare.

Qualifications

• 5 to 8 years of relevant experience in stakeholder and/or project management.
• Proven team management experience.
• Solid planning and execution capabilities.

Responsibilities

• Lead a team to improve patient experiences across care services.
• Design and oversee volunteer engagement programs.
• Analyze patient feedback to drive continuous improvements.

Skills

Leadership skills

Interpersonal abilities

Communication skills

Organizational abilities

Education

Degree from a recognized tertiary institution

Job description

A leading medical center in Singapore is seeking a Quality Manager to enhance patient experiences through effective leadership and innovative strategies. The ideal candidate will have 5 to 8 years of experience in stakeholder management, strong interpersonal and communication skills, and a commitment to service excellence. Responsibilities include developing engagement programs and analyzing patient feedback to foster quality improvements in care services. This position offers a rewarding opportunity to make a meaningful impact in healthcare.