Part-Time Clinic Assistant (Paediatrics)

SINGAPORE MEDICAL GROUP LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A local healthcare organization in Singapore is seeking a front desk coordinator to manage the reception area and assist patients with registration and billing. The ideal candidate will have strong interpersonal skills, a background in healthcare, and proficiency in medical billing software. This role involves multitasking in a fast-paced environment and ensuring excellent patient satisfaction.

Qualifications

• Experience in a healthcare setting preferred.
• Strong customer-service mindset with focus on patient satisfaction.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Manage reception area and greet patients.
• Perform front desk duties including registration and scheduling.
• Process insurance claims and handle billing.

Skills

Interpersonal skills

Customer-service mindset

Multitasking

Communication skills

Tools

Medical billing software

Basic computer skills

Job description

Responsibilities

• Manage the reception area, greeting patients, and handling phone calls professionally.
• Attend to patients and perform front desk duties, including registration, scheduling appointments, verifying insurance, and managing billing.
• Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Assist doctors during consultations to ensure patients' needs are met efficiently.
• Maintain a clean and organised clinic environment.

Requirements

• Experience in a healthcare setting would be advantageous.
• Excellent interpersonal and communication skills.
• Strong customer-service mindset with a focus on patient satisfaction.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in medical billing software and basic computer skills.
• Able to commit to the clinic operating hours (fixed 20-32 hours across Mon-Sat)