Operations Manager

GRANDWAY FAMILY OFFICE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading family office in Singapore is seeking an Operations Manager to support the Chief Operating Officer. The role encompasses client servicing, fund administration, and compliance support. Candidates should have at least 3 years of experience in fund administration or wealth management, with proficiency in Excel and familiarity with regulatory requirements. This position offers the opportunity to ensure operational excellence and manage critical documentation for compliance.

Qualifications

• At least 3 years of relevant experience in fund administration or wealth management.
• Background in accounting is a plus.
• Familiarity with MAS regulatory requirements for fund structures.

Responsibilities

• Coordinate onboarding and offboarding processes.
• Maintain accurate client records.
• Liaise with external fund administrators.

Skills

Microsoft Excel

Operational Excellence

Customer Service

Compliance

Communication Skills

Job description

Roles & Responsibilities

Role Purpose / Summary

The Operations Manager is a hands‑on role supporting the Chief Operating Officer across client servicing, fund administration and compliance support. This role ensures operational excellence and timely reporting requirements by the family office, including Variable Capital Company (VCC) structures regulated by MAS.

Key Responsibilities

• Coordinate onboarding / offboarding (AML / KYC, account opening, documentation flow) and support review meetings.
• Maintain accurate client records and respond to ad‑hoc requests.
• Liaise with external fund administrators and custodians for reconciliations and reporting.
• Assist in audit preparation: compile supporting schedules, liaise with auditors and accountants, and ensure compliance with MAS and ACRA requirements.
• Ensure proper documentation and approvals for fund incorporations, subscriptions and redemptions.
• Coordinate preparation and filing of statutory reporting obligations for the company, a Capital Markets Services license holder, regulated under the Securities and Futures Act 2001 (SFA).
• Liaise with partners / banks / custodians / vendors for operational matters.
• Maintain business continuity documentation and office administration.

Qualifications & Experience

• At least 3 years of relevant experience in fund administration, single family / multi‑family offices, or wealth management.
• Background in accounting is a plus.
• Familiarity with MAS regulatory requirements for fund structures and VCC framework.
• Proficiency in Excel.

Core Competencies

• Accuracy and attention to detail.
• Ability to multi‑task.
• Strong stakeholder communication skills.

Tell employers what skills you have

Microsoft Excel

Operational Excellence

Business Continuity

Operations Management

Wealth

Administration

Fund Administration

Capital Markets

Accounting

Compliance

Project Management

Communication Skills

Regulatory Requirements

Customer Service