Operations Associate

BDO UNIBANK, INC. (Singapore Branch); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A financial institution in Singapore is seeking an Operations Associate to handle daily operations, ensuring high service standards and compliance with regulations. Responsibilities include informing clients of regulatory updates, processing transactions, and preparing reports. Ideal for individuals focused on efficient service delivery within a banking environment.

Responsibilities

• Inform clients of new regulatory circulars and review accounts for quality service.
• Review, prepare, and submit branch reports according to policies.
• Ensure compliance with bank policies and regulations.
• Process trade, loans, remittances, treasury, and wealth transactions.
• Perform other assigned duties.

Job description

Job Mandate

The Operations Associate is responsible for processing the daily operations of the Operations Department of the branch.

He/She ensures prompt and efficient service delivery in compliance with the Bank’s service standards and internal control.

Duties & Responsibilities

1. Inform clients of new relevant regulatory circulars and review their accounts to ensure continuous enhancement of quality service.
2. Perform start and end of day activities as follows:
   • Review, prepare, and submit branch reports in accordance with existing policies, procedures and control.
   • Ensure that the Operations adhere to the following:
     • Bank policies, procedures and controls related to Treasury, Trade, Loans and Wealth transactions are strictly followed by designated personnel to attain an acceptable audit rating and implement Audit rectifications within the department.
     • Regulations of Monetary Authority of Singapore, Bangko Sentral ng Pilipinas, Anti-Money Laundering Council and other pertinent government agencies.
3. Processing of trade, loans, inward/outward remittances, treasury and wealth transactions.
4. Performs other duties assigned from time to time.