National Air Logistics Operational Care Manager

Kuehne+Nagel; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A global logistics leader based in Singapore is seeking expertise within its Air Logistics team. The successful candidate will drive operational excellence, manage high-quality shipment processes, and develop strong supplier relationships. Ideal candidates will have experience in logistics, strong leadership capabilities, and a commitment to improving customer experiences. Join a diverse team where your contributions will make a global impact.

Benefits

Equal opportunity employer

Diverse workplace

Career advancement opportunities

Qualifications

• Experience in logistics or supply chain management.
• Strong leadership skills within operational teams.
• Ability to manage multiple stakeholder relationships.
• Understanding of air logistics and procurement processes.

Responsibilities

• Drive operational excellence through high-quality shipment management.
• Collaborate with internal and external stakeholders for customer targets.
• Manage supplier relationships to meet service level agreements.
• Develop pricing strategies and optimize operational processes.
• Act as the local Dangerous Goods Coordinator.

Skills

Operational excellence management

Shipment management

Customer experience development

Supplier relationship management

Procurement and pricing strategy

Process improvement

Communication with stakeholders

Education

Bachelor's degree in logistics or related field

Job description

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.

You are responsible for the delivery of operational excellence through your Operational Care (OCC) team by providing leadership + direction, while continuously optimizing production costs.

What we would like you to bring

You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

• To ensure operational excellence through high quality shipment management + export/importservices.
• To drive collaboration between Customer Care locations (CCL), Revenue Care (RCC), Sales, Systems + Processesto deliver a great customer experience, along with developing of new + existing customer targets.
• To ensure supplier relationships are created + pro-actively managed ensuring delivery to service level agreements (SLA) + Preferred Carrier Partners (PCP).
• To drive air logistics procurement + carrierrelation management, developing pricing strategies by liaising on pricing + RFQ preparation, maintaining + strengthening such relationships on the most senior levels.
• To actively manage interfaces + the exchange of information + knowledge across the organization.
• To contribute as process owner to continuousimprovements of processes + controlsfor lean processes focusing on cost effectiveness + productivity. To optimize proceedings to ensure the development of operational targets.
• To undertake the responsibilities as the local Dangerous Goods Coordinator.

What's in it for you

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.