Migrant Worker Advisory Lead — 2-Year Contract

Tripartite Alliance Limited; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An advisory organization in Singapore is seeking a customer service professional for their Migrant Worker Advisory team. The role involves providing guidance on employment disputes and assisting customers with claims. Candidates should have 2-3 years of relevant experience, strong communication skills, and be detail-oriented. This full-time position offers the possibility of contract renewal or permanency.

Qualifications

• Minimum 2–3 years of experience in customer service, human resources, or counselling.
• Ability to manage challenging customer interactions with empathy.
• Strong organizational and detail-oriented skills.

Responsibilities

• Provide advisory services on labour legislations.
• Assist to file employment-related claims on behalf of customers.
• Develop and maintain accurate customer-related information.

Skills

Customer service

Communication skills

Analytical skills

Interpersonal skills

Tools

MS Excel

MS Word

MS PowerPoint

MS Outlook

Job description

An advisory organization in Singapore is seeking a customer service professional for their Migrant Worker Advisory team. The role involves providing guidance on employment disputes and assisting customers with claims. Candidates should have 2-3 years of relevant experience, strong communication skills, and be detail-oriented. This full-time position offers the possibility of contract renewal or permanency.