Lead, Diagnostics Insights Solutions

ROCHE DIAGNOSTICS ASIA PACIFIC PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading global healthcare company is seeking a Diagnostics Insights Solutions Lead in Singapore. The role involves setting market strategies for digital healthcare solutions, managing product lifecycles, and engaging with healthcare stakeholders. Ideal candidates will have a degree in IT or related fields and several years of experience in healthcare IT, alongside strong skills in stakeholder engagement and product management.

Qualifications

• Minimum 5–8 years of experience in digital health or healthcare IT.
• Hands-on experience managing digital or software-based solutions lifecycle.
• Familiarity with local regulatory environments in healthcare.

Responsibilities

• Define and execute go-to-market strategy for digital healthcare solutions.
• Oversee the end-to-end lifecycle of digital products.
• Engage key stakeholders to translate needs into product requirements.
• Collaborate with product teams and ensure regulatory compliance.

Skills

Strong understanding of software development processes

Excellent stakeholder engagement

Proficiency in analyzing product performance metrics

Ability to deliver training and demos

Education

Bachelor's or Master's degree in relevant field

Certifications in product management or data privacy

Tools

Health IT systems (e.g., EMR, LIS)

Integration standards (e.g., HL7, FHIR)

Job description

The Opportunity:

Reporting to the Head, Innovation Solutions and Consulting, Singapore, the Diagnostic Insights Solutions Lead is a key driver of Roche Diagnostics' digital vision. This role is responsible for establishing Roche Diagnostics as the leading and most trusted partner for Diagnostics Insights Solutions in Singapore. You will act as the primary owner of our diagnostics insights portfolio, ensuring they not only meet but exceed the evolving needs of the local healthcare ecosystem.

As the Lead, Diagnostics Insights Solutions, you are responsible for:-

• Local Market Strategy & Product Positioning - Define and execute the go-to-market strategy for digital healthcare diagnostics solutions in Singapore, aligning global product offerings with local market needs, healthcare policies, and digital health initiatives (e.g., Healthier SG, NHIC, Synapxe).
• Solution Lifecycle Management - Oversee the end-to-end lifecycle of digital products (from ideation, validation, and deployment to post-launch support) ensuring timely updates, local compliance, and high customer satisfaction.
• Customer & Stakeholder Engagement - Engaging key stakeholders across public and private sectors (lab managers, CIO offices, Synapxe) to gather insights and translate needs into product requirements and priorities.
• Sales & Commercial Support - Partner with the commercial team to support pre-sales activities, customer presentations, value propositions, and tender submissions. Provide training, messaging, and demos that clearly articulate clinical and operational value
• Cross-Functional Collaboration - Collaborate closely with APAC/global product teams, the local implementation team, and regulatory colleagues to feed back on market requirements and align on the roadmap, ensuring product readiness for deployment in Singapore. Drive internal capability development by facilitating knowledge sharing, training sessions, and cross-functional collaboration to build local teams' readiness and confidence in supporting digital solutions.
• Localization & Regulatory Alignment - Ensure digital solutions meet Singapore’s data governance, cybersecurity, and interoperability requirements (e.g., MOH, PDPA, H-Cloud). Support localization needs including integration with EPIC and national health IT platforms.
• Product Performance Tracking & Continuous Improvement - Monitor product performance, usage, customer feedback, and revenue KPIs within the local context. Identify opportunities to expand solution offerings, improve the customer experience, and influence product enhancements or new developments based on market insight.

Who You Are:

• Bachelor's or Master Bachelor’s degree in Information Technology, Computer Science, Health Informatics, Biomedical Engineering, or a related field.
• Certifications in relevant areas such as product management (e.g., PMP, Agile, Scrum), data privacy (e.g., PDPA), or cybersecurity (e.g., CISSP) are a plus.
• Minimum 5–8 years of experience in digital health, healthcare IT, or diagnostics technology, preferably within the Singapore healthcare ecosystem.
• Hands-on experience managing the lifecycle of digital or software-based solutions, from design through deployment and support.
• Familiarity with healthcare IT systems (e.g., LIS, EMR, EPIC) and integration standards (e.g., HL7, FHIR, APIs).
• Experience working with public and private healthcare stakeholders (e.g., Synapxe, MOH, NHIC) and navigating local regulatory environments (e.g., H-Cloud, PDPA compliance).
• Proven ability to translate user needs into technical requirements and align solutions with IT infrastructure and policy requirements.

Skills:

• Strong understanding of software development processes, data governance, interoperability, and cybersecurity in healthcare.
• Excellent stakeholder engagement and communication skills, with the ability to bridge technical and non-technical teams.
• Proficiency in analyzing product performance metrics and deriving insights for continuous improvement
• Ability to deliver training, demos, and messaging that clearly convey the value of complex digital solutions.

Attributes:

• Technologically curious and passionate about applying IT to improve healthcare outcomes.
• Collaborative and open-minded, with the ability to work effectively across cross-functional and multicultural teams.
• Proactive and adaptable in fast-paced, evolving environments.
• Strong customer and user empathy with a solution-oriented mindset.
• Committed to building internal capabilities and fostering a culture of digital innovation.
• Actively seeks out diverse perspectives, invites opposing views, and constructively and respectfully challenges ideas to achieve the best outcome
• Experience in communicating technical concepts to a non-technical audience.
• Committed to building trust and psychological safety within the team, fostering an environment where every member feels valued, heard, and supported.
• Proven ability to take accountability, deliver results quickly, and learn from both successes and failures.