Lead, Customer Platforms (Web & Mobile) - Hybrid

Manulife; Singapore; On-site; SGD 75,000 - 100,000; Full time

Job summary

A global financial services company in Singapore is seeking a Customer Platforms Manager to oversee the delivery of its Customer Website and Mobile App. The role involves managing multiple projects, ensuring alignment with company objectives, and fostering stakeholder relationships. Candidates should have at least 5 years of experience in digital platform management and strong analytical skills to drive user-centric improvements. This role promotes a flexible work environment with opportunities for growth.

Benefits

Flexible work environment

Career growth opportunities

Qualifications

• Minimum 5 years’ experience in digital platform management.
• Proven experience in product delivery and project management.
• Strong knowledge of web analytics and operational efficiency tracking.
• Certified Scrum Product Owner preferred.

Responsibilities

• Oversee the full lifecycle of customer platforms.
• Manage communication between stakeholders and vendors.
• Identify potential risks and drive continuous improvement.

Skills

Digital platform management

Project management

Agile methodologies

Analytical skills

Stakeholder management

Customer-centric mindset

Education

Experience in digital projects

Tools

Web analytics

Digital applications

Job description

A global financial services company in Singapore is seeking a Customer Platforms Manager to oversee the delivery of its Customer Website and Mobile App. The role involves managing multiple projects, ensuring alignment with company objectives, and fostering stakeholder relationships. Candidates should have at least 5 years of experience in digital platform management and strong analytical skills to drive user-centric improvements. This role promotes a flexible work environment with opportunities for growth.