Junior IT Technical Consultant

TELISTAR SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading IT solutions provider in Singapore is seeking a professional with 2 to 3 years of experience to join their team. The candidate will collaborate on technical implementation deliverables, provide recommendations based on customer needs, and resolve technical issues. A degree in Information Technology or Computer Sciences is required. This role offers an opportunity to document solutions and contribute to company-wide knowledge sharing, fostering collaboration.

Qualifications

• 2 to 3 years of experience in a relevant field.
• Full understanding of domain-specific practices and company policies.
• Ability to resolve diverse problems creatively.

Responsibilities

• Collaborate on technical implementation deliverables.
• Provide technical recommendations based on customer requirements.
• Resolve technical issues and offer proactive support.
• Document solutions for support teams.
• Contribute to the collective learning of the company.

Skills

Technical documentation

Problem-solving

Customer interaction

Configuration management

Version control

Education

Degree in Information Technology or Computer Sciences

Job description

Working location: Toa Payoh (nearest MRT: Caldecott)

Responsibilities

• Collaborate on fulfilling technical implementation deliverables such as detailed design documentation, system build, configuration and testing
• Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment
• Resolve technical issues and offer proactive technical support
• Documentation of solutions to ensure support teams and other consultants can participate in support and onward development
• Contributes to the collective learning of the Company, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects
• Practices configuration management and version control
• Execute activities as described in the Company Excellence Process Framework
• Is a key member of the implementation project and/or service team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise

Requirements

• Degree in Information Technology, Computer sciences or similar. Advanced degree preferred on Information Technology, Computer sciences or similar.
• 2 to 3 years experienced professional with full understanding of domain-specific practices, company policies, processes, and procedures. Solves a wide range of problems in creative ways. Works on problems of diverse scope.
• Demonstrates good judgement in selecting methods and techniques for solving problems.
• A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Has a complete knowledge of company products and services.
• Frequently interacts with customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. Often must lead a cooperative effort among members of a project team.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Networks with senior internal and external personnel in own area of expertise