IT Support Specialist: Onsite & Remote Helpdesk Pro

AlwaysHired; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT services company in Singapore seeks an IT Support Specialist to provide on-site and remote support for hardware, software, and network issues. This role involves troubleshooting, documenting issues, and assisting in user training. The company offers a competitive salary of up to $2800 and a completion bonus. Candidates should be prepared to handle helpdesk operations and communicate effectively with customers.

Benefits

Completion bonus

Qualifications

• Proven experience in IT support for hardware, software, and network issues.
• Ability to handle helpdesk operations efficiently.
• Experience in documenting issues and preparing reports.

Responsibilities

• Provide on-site and remote IT support for various technical issues.
• Perform system setup and troubleshooting tasks as per SOP.
• Document issues and solutions while maintaining activity records.

Skills

IT support

Troubleshooting

Communication skills

Documentation

Job description

A leading IT services company in Singapore seeks an IT Support Specialist to provide on-site and remote support for hardware, software, and network issues. This role involves troubleshooting, documenting issues, and assisting in user training. The company offers a competitive salary of up to $2800 and a completion bonus. Candidates should be prepared to handle helpdesk operations and communicate effectively with customers.