IT Operations Lead: Support, Security & Infrastructure

BTI Executive Search; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking an IT Operations Manager to oversee IT functions, provide technical support, and manage infrastructure. The ideal candidate will have 4-6 years of relevant experience and a background in IT support. Responsibilities include vendor management, cybersecurity measures, and support for core business systems like Xero. This role requires strong troubleshooting skills and the ability to work independently.

Qualifications

• 4-6 years of experience in IT support or infrastructure management.
• Strong hands-on experience in end-user support.
• Familiarity with network setup and firewall configuration.

Responsibilities

• Manage IT operations ensuring stable performance.
• Provide Level 1 and Level 2 technical support.
• Administer IT infrastructure including servers and user access.

Skills

Technical support

Troubleshooting

Vendor management

Cybersecurity

ERP systems exposure

Education

Diploma or Degree in IT or Computer Science

Tools

TeamViewer

Xero

Job description

A recruitment agency in Singapore is seeking an IT Operations Manager to oversee IT functions, provide technical support, and manage infrastructure. The ideal candidate will have 4-6 years of relevant experience and a background in IT support. Responsibilities include vendor management, cybersecurity measures, and support for core business systems like Xero. This role requires strong troubleshooting skills and the ability to work independently.