HOTEL RECEPTIONIST

ST VENTURE EMPLOYMENT AGENCY; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable employment agency in Singapore is seeking a Hotel Front Desk Agent. The role involves assisting guests with check-in/check-out, inquiries, and providing excellent customer service. Ideal candidates will possess 1-2 years of relevant experience and strong communication skills. This position offers an opportunity to enhance guest experiences in a dynamic environment.

Qualifications

• 1-2 years of relevant working experience is an advantage.
• Excellent communication skills are required.

Responsibilities

• Attend, serve, and assist guests in inquiries and/or services.
• Provide excellent customer service.
• Escort guests to their rooms and show amenities.
• Assist with luggage to rooms or lobby.
• Resolve problems and inquiries from guests.

Skills

Communication skills

Customer service

Job description

JOB SCOPE

The Hotel Front Desk Agent will assist in attending check in/out, inquiry and serving the guests who stay or visit our hotel.

The Hotel Restaurant Food & Beverage Service Agent will assist in attending and serving guests who having meals in our hotel.

JOB RESPONSIBILITIES For Hotel Front Desk Agent

• Responsible to attend, serve and assist the guests in their inquiries and/or services needed in checking in and checking out.
• Provide excellent guest and customer service to the guests/customers needs.
• Escort guests to their allocated guests rooms and show them the amenities in the rooms.
• Assist in carrying their luggage and/or hand-carried luggage to their rooms and/or to the lobby areas for checking out.
• Good communication skills to listen and resolve problems and/or inquiries put forth by the guests/customers.

JOB REQUIREMENTS

1. Possess one (1) or two (2) years of relevant working experiences is an advantage.
2. Possess excellent communication skills and able to build up.

Please send an updated resume to [e-mail] if you are keen to apply for this position.

Samuel Tan (Personnel No. R1100072)

ST Venture Employment Agency

EA License No. 09C5583