Hotel Front Office Leader — Guest Experience & Operations

NUVE WAREHOUSE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel in Singapore seeks a Hotel Front Office Manager to oversee operations and ensure guest satisfaction. The role involves managing staff, handling guest requests and complaints, and improving hotel performance ratings. The ideal candidate possesses a degree in hospitality, has at least 5 years in a managerial role, and demonstrates strong leadership and communication skills. This position offers the opportunity to impact guest experiences positively and streamline hotel operations.

Qualifications

• Minimum 5 years in a managerial role or 6 years in front desk experience.
• Must possess integrity and drive.
• Ability to manage work pressure and guest demands.

Responsibilities

• Manage day-to-day hotel operations and staff.
• Address guest inquiries and complaints effectively.
• Enhance overall guest experience and hotel operations.

Skills

Leadership skills

Communication skills

Independence

Education

Degree or Diploma in Hospitality

Job description

A luxury hotel in Singapore seeks a Hotel Front Office Manager to oversee operations and ensure guest satisfaction. The role involves managing staff, handling guest requests and complaints, and improving hotel performance ratings. The ideal candidate possesses a degree in hospitality, has at least 5 years in a managerial role, and demonstrates strong leadership and communication skills. This position offers the opportunity to impact guest experiences positively and streamline hotel operations.