Head, Enterprise Risk Management

Changi Airports International Pte Ltd; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading airport management company in Singapore is looking for a Head of Enterprise Risk Management to develop and manage a risk management framework. The ideal candidate will have over 10 years of experience in aviation or infrastructure risk, including at least 3 years in a senior leadership role. Responsibilities include advising senior management, overseeing risk assessments, and building a high-performing risk management team. This position is vital for ensuring safe and resilient airport operations and infrastructure development.

Qualifications

• A minimum of 10-12 years of experience in aviation or infrastructure management.
• At least 3 years in a senior leadership role focused on risk management.
• Experience managing operations and systems risks across complex environments.

Responsibilities

• Develop and execute the ERM strategy aligned with operational objectives.
• Advise senior management on key risk exposures and mitigation strategies.
• Oversee risk assessments related to airside operations and infrastructure.
• Deliver risk dashboards and reports to the board and senior management.
• Build and lead a high-performing ERM team.

Skills

Risk management

Operational risk assessment

Leadership

Collaboration across departments

Job description

The Head of Enterprise Risk Management (ERM) is responsible for leading the strategic development and management of a comprehensive risk management framework across Changi Airport Group of companies, covering all airport operations, construction project development, engineering & maintenance, commercial, and corporate functions.

This role ensures that risks are proactively identified, assessed, and mitigated to support safe, secure, and resilient airport operations and infrastructure development. The candidate is also expected to be hands‑on in leading and championing initiatives that will fortify CAG’s risk defense and elevate internal risk culture. Given the nature of CAG’s businesses, the ideal candidate should have good expertise and experience in management or risk management or strengthening resilience of complex operations or systems or infrastructure.

Key Responsibilities

Strategic Risk Leadership

• Develop and execute the ERM strategy aligned with the airport’s operational, safety, and commercial objectives
• Advise senior management and the board on key risk exposures, mitigation strategies, and emerging threats
• Champion and lead risk‑related initiatives or programmes across the enterprise
• Design and maintain a robust ERM framework tailored to complex airport operations, including passenger services, cargo, retail, and infrastructure
• Establish governance structures and risk committees across departments and subsidiaries

Operational & Safety Risk Management

• Oversee risk assessments related to airside operations, ground handling, terminal management, system resilience, emergency response, sustainability and infrastructure development
• Collaborate with safety, security, operations, project development and engineering teams to ensure alignment with ICAO, CAAS, and other local/international regulatory standards
• Ensure compliance with Singapore aviation regulations (e.g. CAAS, MOM, NEA) and international standards (e.g. ICAO, IATA)
• Serve as the primary liaison with regulatory bodies, auditors, and external consultants on risk‑related matters

Reporting & Communication

• Deliver risk dashboards and reports to the board, audit committee, and senior management
• Promote a risk‑aware culture through training, workshops, and internal communications and engagements

Team and Stakeholder Leadership

• Build and lead a high‑performing ERM team with expertise in aviation risk, compliance, and analytics
• Foster collaboration across departments to embed risk management into daily operations

Qualifications

• Minimum 10-12 years of relevant experience in aviation/transport operations or system maintenance/resilience or infrastructure management/development, with at least 3 years in a senior leadership role
• Passionate in risk management with strong understanding of operational, systems and infrastructure risks in complex, large‑scale infrastructure settings
• Proven hands‑on experience in managing operations, systems and infrastructure risks across complex, multi‑functional operations