Guest Experience Executive — Front Desk

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking a customer-focused professional to provide personalized service to guests. The role requires at least 1 year of front office experience and a diploma in Hotel Management. You will be responsible for managing guest requests, handling cashier duties, and promoting upselling programs to enhance the guest experience. Interested applicants should send their resumes to the provided email.

Qualifications

• Minimum 1 year front office/customer service experience in the hotel industry.
• Ability to handle cashiering duties and manage a cash float.

Responsibilities

• Provide personalized service to guests and handle their requests.
• Assist guests with inquiries about transportation and reservations.
• Promote upselling programs of the property.

Skills

Excellent communication skills

Presentation skills

Education

Diploma in Hotel Management or related field

Job description

A hospitality management company in Singapore is seeking a customer-focused professional to provide personalized service to guests. The role requires at least 1 year of front office experience and a diploma in Hotel Management. You will be responsible for managing guest requests, handling cashier duties, and promoting upselling programs to enhance the guest experience. Interested applicants should send their resumes to the provided email.