Guest Experience Associate — Restaurant (Flexible Hours)

GAIA LIFESTYLE HOLDINGS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant group in Singapore is seeking service team members passionate about customer service. Responsibilities include welcoming guests, taking orders, collaborating with the kitchen for fulfilling requests, and ensuring a positive dining experience. Candidates should have experience in the food and beverage industry and possess strong communication skills. This role may lead to a senior position for those with over three years of experience. Flexible work hours are required.

Qualifications

• Prior working experience in the food and beverage industry preferred.
• Demonstrated excellence in customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome guests with a positive attitude.
• Take accurate food and beverage orders.
• Collaborate with kitchen team for order fulfilment.
• Ensure guest satisfaction by checking in with diners.
• Maintain a clean and organized dining area.
• Operate POS system for payments.
• Assist in restaurant operations including opening and closing.

Skills

Customer service excellence

Strong communication skills

Ability to thrive in fast-paced environments

Attention to detail

Job description

A restaurant group in Singapore is seeking service team members passionate about customer service. Responsibilities include welcoming guests, taking orders, collaborating with the kitchen for fulfilling requests, and ensuring a positive dining experience. Candidates should have experience in the food and beverage industry and possess strong communication skills. This role may lead to a senior position for those with over three years of experience. Flexible work hours are required.