Global Service Parts & Orders Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for an individual to coordinate with service parts teams in Singapore, Japan, and the USA. The role includes obtaining customer quotations, resolving queries, entering data into CRM and ERP systems. You will ensure compliance with commercial terms and manage order acknowledgements. Strong skills in CRM and ERP systems, alongside good communication with both internal and external customers, are essential.

Qualifications

• Experience dealing with customer quotations and queries.
• Ability to coordinate with international teams.
• Strong understanding of commercial terms and logistics.

Responsibilities

• Coordinate with service parts teams for customer quotations.
• Resolve issues and queries with internal and external customers.
• Enter service parts quotations and orders into the CRM.

Skills

Coordinate with service parts teams

Consult with customers

Enter quotations and orders into CRM & ERP systems

Review technical and commercial discrepancies

Prepare Order Acknowledgements

Tools

CRM systems

ERP systems

Lotus Notes

Job description

A leading recruitment agency in Singapore is looking for an individual to coordinate with service parts teams in Singapore, Japan, and the USA. The role includes obtaining customer quotations, resolving queries, entering data into CRM and ERP systems. You will ensure compliance with commercial terms and manage order acknowledgements. Strong skills in CRM and ERP systems, alongside good communication with both internal and external customers, are essential.