General Manager (AccessReal )

RAPSYS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A technology solutions company in Singapore is seeking a dynamic General Manager to lead its Anti-Counterfeit Solutions division. The ideal candidate will possess over 10 years of commercial leadership experience, including P&L responsibility, and exhibit exceptional skills in strategic thinking and client management. This pivotal role involves developing business strategies to drive growth, fostering a high-performance team, and ensuring superior client satisfaction. The successful candidate will navigate the complex anti-counterfeit landscape effectively.

Qualifications

• 10+ years of progressive commercial leadership experience.
• Experience in a P&L leadership role such as General Manager.
• Proven background in anti-counterfeit, brand protection, or related fields.

Responsibilities

• Drive revenue growth and market expansion in the Anti-Counterfeit Solutions division.
• Hold full P&L responsibility, manage annual budgets and forecasts.
• Lead a cross-functional team to ensure delivery meets client specifications.

Skills

Strategic thinking

Negotiation skills

Client relationship management

Leadership

Education

Bachelor’s degree in Business, Marketing, Engineering, or related field

MBA

Tools

RFID

Serialization technology

Digital platforms

Job description

General Manager (AccessReal)

We are seeking a dynamic and strategic General Manager to lead our Anti-Counterfeit Solutions division. This role is the commercial and operational leader responsible for driving revenue growth, market expansion, and profitability. The ideal candidate is a visionary with a deep understanding of the brand protection landscape, a proven track record in P&L management, and the ability to translate complex client challenges into impactful solutions. You will be the face of the division, building a high-performance team with effective channel development to steer our strategic direction in a rapidly evolving market.

Key Responsibilities

1. Strategic Leadership & Business Development
   • Develop and execute the divisional business plan and strategy to achieve aggressive growth targets.
   • Identify and capitalize on new market opportunities, emerging trends, and potential acquisition targets.
   • Drive the entire sales lifecycle, from lead generation and pipeline management to closing large, enterprise-level contracts.
   • Build and maintain C-level relationships with key clients and industry partners.
   • Represent the company at major industry conferences and events.
2. P&L Management & Financial Oversight
   • Hold full P&L responsibility for the division, including revenue, margin, and operating expense targets.
   • Develop annual budgets, forecasts, and financial reports for senior leadership.
   • Implement cost-control measures while ensuring optimal investment in growth initiatives.
   • Analyze financial data to make informed strategic and operational decisions.
3. Product & Solution Strategy
   • Work closely with Marketing and Product Development teams to define the product roadmap based on market needs and competitive analysis.
   • Act as the "voice of the customer" to ensure our solutions effectively address client pain points.
   • Oversee the go-to-market strategy for new products and features.
4. Team Leadership & Organizational Development
   • Lead, mentor, and inspire a cross-functional team including sales, marketing, solution engineers, and client success managers.
   • Foster a culture of high performance, collaboration, and continuous improvement.
   • Recruit, onboard, and develop top talent to scale the division effectively.
5. Operational Excellence & Client Success
   • Oversee the flawless delivery and implementation of solutions, ensuring they meet client specifications and timelines.
   • Champion a client-centric culture, ensuring high levels of customer satisfaction and retention.
   • Develop and refine operational processes to improve efficiency and scalability.
6. Market Intelligence & Advocacy
   • Maintain a deep understanding of the competitive landscape, regulatory environment, and counterfeit threats.
   • Position the company as a thought leader in the anti-counterfeit space through content, whitepapers, and public speaking.

Qualifications & Experience

• Required:
  • Bachelor’s degree in Business, Marketing, Engineering, or a related field. MBA is highly preferred.
  • 10+ years of progressive commercial leadership experience, with at least 5 years in a P&L leadership role (e.g., General Manager, Business Unit Director).
  • Proven experience in the anti-counterfeit, brand protection, supply chain security, or traceability industry.
  • Demonstrable track record of achieving and exceeding revenue and profitability targets.
  • Strong understanding of technologies used in anti-counterfeiting (e.g., serialization, track & trace, RFID, NFC, holography, digital platforms).
  • Exceptional strategic thinking, negotiation, and client relationship management skills.
  • Experience building, leading, and motivating high-performing teams.
• Preferred:
  • Experience selling to regulated industries such as Pharmaceuticals, Medical Devices, or Food & Beverage.
  • International business experience and cultural awareness.
  • Technical background or the ability to grasp complex technical concepts quickly.

Competencies

• Strategic Vision & Business Acumen
• Driven for Results & P&L Ownership
• Inspiring Leadership & Team Development
• Exceptional Communication & Influencing Skills
• Client-Centric Mindset
• Analytical and Problem-Solving Abilities
• Agility and Resilience in a Fast-Paced Environment