Game Operations Assistant

VOLCANO ENTERTAINMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

A dynamic gaming company in Singapore seeks to hire a Game Operations Manager to oversee daily operations and enhance user experience. The successful candidate will manage event planning and analyze game data, while fostering community engagement through feedback monitoring. Candidates should have a passion for the gaming industry, strong communication skills, and familiarity with mobile game trends. Previous experience in game operations or content planning is advantageous. The role offers a competitive salary and opportunities for professional growth.

Qualifications

• Prior experience in game operations or community management is a plus.
• Passion for the gaming industry with knowledge of mobile game trends.
• Familiarity with social media content operations and user growth strategies is an advantage.

Responsibilities

• Manage daily game operations, including event planning and user maintenance.
• Track and analyze game data to identify improvement opportunities.
• Work closely with product and customer support teams.
• Monitor and respond to user feedback.

Skills

Strong communication skills

Data analysis skills

Team-oriented

Execution ability

Tools

Microsoft Office

Job description

Responsibilities:

- Manage daily game operations, including event planning, launch execution, and user maintenance;

- Track and analyze game data to identify improvement opportunities and support implementation;

- Work closely with product, technical, and customer support teams to enhance features and user experience;

- Monitor and respond to user feedback to maintain a positive player community;

Conduct market research, including competitor analysis and operational content strategy.

Requirements:

- Prior experience in game operations, community management, or content planning is a plus;

- Passion for the gaming industry, with knowledge of casual/social mobile game trends and player behavior;

- Strong communication skills, data sensitivity, and execution ability;

- Proficiency in Microsoft Office; data analysis skills are an advantage;

- Responsible, team-oriented, and able to work under pressure;

- Experience in global mobile game markets is preferred;

- Familiarity with social media content operations and user growth strategies is a plus.