Full-Time Sales Advisor, ION

COS APAC; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading fashion retailer is seeking a Sales Advisor in Singapore. You'll greet customers, enhance their shopping experience, assist at the cash desk, and manage stock. The role requires a customer-focused attitude, adaptability, and strong communication skills, with previous experience in retail being a plus. This full-time position includes benefits such as a competitive monthly bonus, clothing allowance, and a 25% staff discount across brands.

Benefits

25% staff discount

Competitive monthly bonus

Clothing Allowance

Annual Leave

Birthday Leave

Development Opportunities

Qualifications

• Enjoy engaging with people and delivering excellent service.
• Responsive to changing priorities and customer requests.
• Proactive and driven to take initiative and get things done with quality.

Responsibilities

• Greet customers and provide high-level service throughout the store.
• Assist at the cash desk and in fitting rooms.
• Process deliveries and replenish stock.
• Create welcoming experiences that showcase the brand.

Skills

Customer-focused

Adaptable and flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

Qualifications

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends, materials, sizing etc

Additional information

This is afull-timeposition with a contract of 44 hours a week. You will be based inSingapore.

Benefits:

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Programhere.

In addition to this, you will also receive:

• Enjoy a competitive monthly bonus based on meeting sales targets
• Clothing Allowance
• Annual Leave
• Birthday Leave
• Development Opportunities

Inclusion & Diversity

At COSwe’redeterminedto create andmaintaininclusive,diverseandequitableworkplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge,experienceand ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description

About COS:Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconicpiecesand innovative design. The creative soul of the brand is visualised through ourstorytelling,seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style,qualityand sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your applicationsoplease look out for our email.

Please note this position is offered on a local contract, therefore you should have the legal right to work in Singapore before applying. Other candidates are welcome to register theirinterestand we will keep you in mind for future opportunities.

We are looking forward to hearing from you!