Front Desk & Night Operations Lead

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A prominent hospitality management company in Singapore is looking for an entry-level management professional for the front office team. This role includes leading daily operations, handling guest complaints, and ensuring staff performance. Candidates should possess a high school diploma or GED and have at least 2 years of experience in guest services. Flexibility to work various shifts is required. This position offers a hands-on approach to enhance guest satisfaction and support a successful team environment.

Qualifications

• 2 years of experience in guest services or related area.
• Ability to work rotating shifts including nights and weekends.
• Proficiency in interpersonal communication.

Responsibilities

• Lead and support front office team operations.
• Manage day-to-day guest services and address complaints.
• Train and coach front desk staff to meet service goals.

Skills

Interpersonal skills

Problem-solving

Communication skills

Education

High school diploma or GED

2-year degree in Hotel Management or related field

Job description

A prominent hospitality management company in Singapore is looking for an entry-level management professional for the front office team. This role includes leading daily operations, handling guest complaints, and ensuring staff performance. Candidates should possess a high school diploma or GED and have at least 2 years of experience in guest services. Flexibility to work various shifts is required. This position offers a hands-on approach to enhance guest satisfaction and support a successful team environment.