Food crew leader

DRY SPICY DIPS (PTE. LTD.); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food service company in Singapore is seeking a motivated Food Services Crew Leader to supervise daily operations. The ideal candidate will have strong leadership skills and experience in managing a team, ensuring high standards of service and food quality. The role also includes training new crew members and ensuring compliance with food safety regulations. This hands-on position requires flexibility to work shifts, weekends, and public holidays.

Qualifications

• At least 1–2 years of experience in food service or F&B operations.
• Knowledge of food hygiene standards and safety protocols.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise and guide food service crew during shifts.
• Ensure high standards of customer service and food hygiene.
• Monitor staff performance and provide coaching.

Skills

Strong leadership skills

Customer service orientation

Communication skills

People management

Education

Minimum Secondary School or Diploma qualification

Job description

Job Description

We are looking for a motivated and responsible Food Services Crew Leader to supervise daily front-of-house and back-of-house operations. You will assist in leading a team of service crew members, ensuring smooth service, food quality, cleanliness, and customer satisfaction.

This is a hands-on role ideal for someone with strong leadership skills, a customer-first mindset, and experience in food service operations.

Key Responsibilities

• Supervise and guide food service crew during shifts
• Ensure high standards of customer service, food hygiene, and cleanliness
• Assist in onboarding and training new crew members
• Monitor staff performance and provide real-time feedback or coaching
• Handle customer inquiries and resolve complaints professionally
• Coordinate service flow and food delivery from kitchen to table or counter
• Manage opening and closing duties, including stock checks and cash handling
• Ensure compliance with food safety regulations (e.g., SFA, HACCP guidelines)
• Report maintenance issues or supply shortages to management
• Assist with basic food prep and cashiering when necessary

Requirements

• Minimum Secondary School or Diploma qualification
• At least 1–2 years of experience in food service or F&B operations, with team lead exposure preferred
• Strong leadership, communication, and people management skills
• Able to lead by example and work under pressure in a fast-paced environment
• Knowledge of food hygiene standards and safety protocols
• Willing to work shifts, weekends, and public holidays as required
• Friendly, reliable, and service-oriented