FOH Operations Supervisor

Tyson Jay; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant management company located in Singapore is seeking a diligent Supervisor to oversee front-of-house operations. The ideal candidate will have at least 2 years of supervisory experience in F&B or hospitality, strong customer service skills, and the ability to lead a team effectively. Duties include managing staff, ensuring service quality, and handling guest inquiries. This role may require shift work, including weekends and public holidays.

Qualifications

• Minimum 2 years of experience in a supervisory role within F&B or hospitality.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Assist in supervising and coordinating front-of-house operations.
• Ensure service quality and compliance with hygiene standards.
• Support recruitment, onboarding, and training of new team members.
• Monitor staff attendance and performance.
• Handle guest enquiries and feedback promptly.
• Oversee stock levels and liaise with suppliers.
• Support reporting and cash handling tasks.
• Take charge of operations in the absence of the Restaurant Manager.

Skills

Strong customer service and interpersonal skills

Proactive team player

Good communication and leadership qualities

Familiar with POS systems

Education

Diploma or Certificate in Hospitality or related field

Job description

A restaurant management company located in Singapore is seeking a diligent Supervisor to oversee front-of-house operations. The ideal candidate will have at least 2 years of supervisory experience in F&B or hospitality, strong customer service skills, and the ability to lead a team effectively. Duties include managing staff, ensuring service quality, and handling guest inquiries. This role may require shift work, including weekends and public holidays.