Executive Assistant

American Express; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A leading financial services company in Singapore is seeking an experienced Executive Assistant to provide high-level administrative support to senior leaders. The ideal candidate will have 5-7 years of experience in a corporate environment and possess strong organizational and communication skills. This hybrid role requires professionalism, discretion, and the ability to manage complex tasks efficiently. Competitive compensation and flexible benefits packages are offered.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, and vision insurance

Flexible working arrangements

Generous paid parental leave policies

Career development opportunities

Qualifications

• 5-7 years of experience supporting senior executives in a corporate environment.
• Proven experience in administrative assistant roles or related fields.
• Strong interpersonal skills and ability to handle confidential information.

Responsibilities

• Provide comprehensive administrative support to senior leaders.
• Manage complex calendars and travel itineraries.
• Coordinate communications with internal and external stakeholders.

Skills

Executive support

Communication skills

Organizational skills

Microsoft Office proficiency

Discretion and professionalism

Education

Bachelor's degree

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Concur

Job description

Executive Assistant, International Card Services, Singapore

International Card Services (ICS) is charged with the mission of “changing the world at work” by delivering unique value and service to our card members to ‘have their backs’ and create value, growth, and opportunity for all our stakeholders. As a key growth market, Singapore requires dedicated leadership to provide ongoing and accelerated growth by optimizing our acquisition and marketing channels to bring value to our customers and continually innovate and optimize our marketing and operations to create the best customer experience, maximize engagement, and drive stakeholder value.

Responsibilities

The Executive Assistant role provides comprehensive, high‑level administrative and operational support to 2 senior leaders (Country Manager and the Vice President of Product, Marketing and Business Enablement). This role is pivotal in ensuring seamless coordination of schedules, effective communication, and execution of strategic initiatives. The position demands exceptional organizational skills, sound judgment, and the ability to anticipate needs in a dynamic, fast‑paced environment. It is a hybrid role combining executive support with business planning responsibilities, as follows:

Key Responsibilities

• Executive Support
• Manage complex calendars, travel itineraries, and meeting logistics for multiple senior level colleagues
• Handle expense reporting and compliance documentation
• Organize team activities aligned with company values
• Maintain office policies, safety protocols, and business continuity procedures
• Handle sensitive information with the highest level of discretion and professionalism.
• Support the Country Manager Office and ICS Product and Service teams for customer communications as well as support for complaint handling and resolution
• Support daily office logistics and workspace planning, both within ICS and across the Blue Box
• Assist in project tracking and follow‑ups to ensure timely completion of deliverables.
• Support special ad hoc projects
• Communication / Collaboration
• Serve as a strategic partner for resource allocation, managing priorities, communications, and stakeholder relationships
• Coordinate communications with internal and external stakeholders
• Support the Country Manager Office with senior leaders’ visit, communication events such as townhalls as well as both communications and organization for Blue Box and ICS events
• Collaborate/support EAs across the market for their senior leader market visits and Blue Box events

Qualifications

• Minimum 5 – 7 years of experience supporting senior executives in a global corporate environment and supporting both relationship and strategic focused communication and organization
• Experience in secretarial, executive or administrative assistant field, experience in card issuing industry is an advantage
• Strong interpersonal and communication skills with a high level of discretion and professionalism
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint and the use of Concur and other internal platforms
• Demonstrated ability to interact with Senior Management and handle highly confidential and sensitive information with the utmost discretion
• Ability to be proactive and take initiative to anticipate the needs of a complex office
• Ability to multi‑task and prioritize in an extremely fast paced environment
• Strong interpersonal and communication skills with the ability to form professional relationships across all areas of the organization
• Excellent organizational and time management skills with strong attention to detail
• Demonstrated ability to remain calm under pressure and be flexible to changing priorities
• Analytical mindset with attention to details.
• Excellent communication skills, both written and verbal
• Excellent organizational, communication, and interpersonal skills.
• High level of discretion and professionalism.
• Minimum bachelor’s degree required

We back you with benefits that support your holistic well‑being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial‑well‑being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.