Roles & Responsibilities
Field Service & Applications Engineer
Looking for a skilled engineer to provide technical support, field service, and sales promotion for wireless test equipment, as well as to manage local service operations.
Key Responsibilities:
- Provide technical support and field service for wireless, RF, and network test equipment, including installation, troubleshooting, calibration, maintenance and repair.
- Set up and maintain equipment service centers in Singapore and India, ensuring proper operations, inventory management, and service quality.
- Independently meet with customers to provide product demonstrations, technical training, and sales promotion.
- Prepare detailed service reports, documentation, and maintenance records for all work performed.
- Act as the primary technical liaison between customers and the company’s technical team.
- Travel across Singapore, India, and ASEAN countries to support customer installations, events, and service requests.
- Gather customer feedback and provide insights to improve products and service quality.
Qualifications & Experience:
Bachelor’s degree in Electronics, Telecommunications, Electrical Engineering, or related field.
Hands-on experience with wireless/RF test equipment, including:
- RF signal testers and analyzers
- Wireless communication modules (2G/3G/4G/5G, Wi‑Fi, Bluetooth, GNSS, UWB)
- Calibrators, power supplies, and related RF accessories
- Proven experience in troubleshooting, repair, and preventive maintenance of electronic or wireless test equipment.
- Experience in setting up or managing service centers, including organizing tools, equipment, inventory, and workflows.
- Previous experience in technical sales support, field service, or customer-facing roles is highly desirable.
- Strong documentation, reporting, and organizational skills.
- Self-motivated, independent, and able to work in a dynamic field environment.
- Willingness and ability to travel frequently in Singapore, India, and ASEAN countries.
Tell employers what skills you have
- Field Service
- Test Equipment
- Preventive Maintenance
- Troubleshooting
- Hardware
- RF
- Customer-facing
- Power Supplies
- Electrical
- Wireless
- Technical Training
- Networking
- Windows
- Technical Sales Support
- Team Player
- Technical Liaison
- Electrical Engineering
- Electronics
- Calibration
- Technical Support