Elite Client Success Manager

FOMO SOLUTION PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A technology solutions company located in Singapore is seeking a Client Engagement Specialist to manage post-sales activities and foster strong client relationships. The ideal candidate should possess a diploma or degree in Business or a related field and have 2-3 years of experience in client servicing. Fluency in both English and Mandarin is required, with additional Asian languages being an advantage. This role offers a dynamic environment with opportunities to engage with various stakeholders.

Qualifications

• Minimum 2-3 years of experience in client/account servicing and customer service.
• Entrepreneurial mindset and ability to work in a fast-paced environment.
• Fluent in English and Mandarin for communication with stakeholders.

Responsibilities

• Manage post-sales activities and cultivate strong client relationships.
• Assist clients with account setup and inquiries post-onboarding.
• Identify and qualify selling opportunities with ongoing client engagement.

Skills

Strong communication skills

Relationship-building skills

Problem-solving skills

Resourcefulness

Education

Diploma/Degree in Business/Economics/Sales & Marketing

Job description

A technology solutions company located in Singapore is seeking a Client Engagement Specialist to manage post-sales activities and foster strong client relationships. The ideal candidate should possess a diploma or degree in Business or a related field and have 2-3 years of experience in client servicing. Fluency in both English and Mandarin is required, with additional Asian languages being an advantage. This role offers a dynamic environment with opportunities to engage with various stakeholders.