Domain Lead

Temasek Polytechnic; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A leading educational institution in Singapore seeks a candidate with at least 3 years of experience to support academic and administration services. The role involves executing tasks, managing User Acceptance Testing, and collaborating with teams to resolve issues. Candidates should possess good communication, organizational, and analytical skills, along with hands-on experience in various Microsoft tools. This position offers an opportunity to contribute to the educational sector's evolution.

Qualifications

• At least 3 years’ experience in supporting academic and administration services.
• Hands-on experience in academic and administrative systems as end users.
• Experience in conducting training.
• Relevant experience in Information Technology or IT-related disciplines is advantageous.
• Experience in business process engineering is highly advantageous.

Responsibilities

• Execute tasks related to assigned domains according to the schedule.
• Participate in requirement reviews for user scenarios.
• Plan and prepare User Acceptance Test (UAT).
• Manage UAT teams and oversee progress.
• Collaborate with vendors to address and resolve issues.
• Ensure proper closure and filing of documents.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Analytical skills

Self-motivated and resourceful

Multi-tasking skills

Education

Qualifications in any discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft SharePoint

Microsoft Visio

Job description

What the role is:

This position is under the Enterprise Student Systems (ESS) Department.

What you will be working on:

Reporting to the Functional Manager, collaborate with Senior Domain Leads, Product Owners, Subject Matter Experts (SMEs), you will perform the following:

• Execute and ensure that tasks related to assigned domain(s) are completed successfully according to the agreed schedule. deliverables and standards.
• Participate in requirement reviews to confirm understanding, harmonise and ensure the testability of use cases and functionality for user scenarios.
• Review functional specifications and design.
• Plan and prepare User Acceptance Test (UAT), as well as handle data preparation, test data, data migration, and training plans.
• Manage UAT teams by coordinating the involvement of SMEs and testers, executing test cases, and overseeing progress and ensure successful UAT sign-off.
• Participate in process reviews to streamline operations.
• Collaborate with vendors and other teams to address and resolve issues.
• Collaborate with other Domain Leads and Change Management team for plan execution.
• Ensure proper closure and filing of documents.

What we are looking for:

• Qualifications in any discipline with at least 3 years’ experience in supporting academic and administration services.
• Hands-on experience in academic and administrative systems as end users.
• Experience in conducting training.
• Relevant experience in Information Technology, Information Science or IT-related disciplines is advantageous.
• Experience in business process engineering is highly advantageous.
• Good communication skills (written and spoken).
• Good interpersonal skills to work with people at all levels and is a team player.
• Excellent time management and strong multi-tasking skills.
• Possesses good organisational and analytical skills.
• Self-motivated, resourceful, and able to work well under pressure.
• Hands-on experience in data analytics and dashboarding tools is advantageous.
• Proficient in Microsoft Word, Excel, PowerPoint, Project, SharePoint and Visio tools.

About Temasek Polytechnic

Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nestled by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change.TP’s caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. “TP Cares” is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community.Learner. Creator. LeaderWe envision the TP graduate as a values-led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.