Digital Account Manager

Cheil Singapore PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading marketing firm in Singapore is seeking a Digital Account Associate to manage client relationships and ensure successful digital campaign execution. The ideal candidate will have a minimum of 5 years of experience in e-commerce and digital marketing management, strong analytical skills, and proficiency in digital analytics tools. This role offers the chance to work closely with clients and drive growth through effective marketing strategies.

Qualifications

• Minimum of 5 years of experience in digital marketing account management.
• Strong understanding of media planning and campaign optimization.
• Proven ability to manage multiple client accounts.

Responsibilities

• Manage client relationships and ensure smooth execution of digital campaigns.
• Lead media budget planning across various channels.
• Analyze campaign data to optimize performance and increase conversions.

Skills

E-commerce operation experience

Digital marketing account management

Client management

Communication skills

Analytical skills

Problem-solving abilities

Tools

Adobe Analytics

Google Analytics

JIRA

AEM

Job description

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Digital Account Associate / Digital Account Executive

Responsibilities

• Manage client relationships, providing strategic guidance and ensuring smooth execution of digital campaigns on time and within budget
• Lead media budget planning and allocation across channels including Facebook, Google, and Pure Player (Shopee & Lazada) platforms
• Collaborate with media agencies, content teams, and other stakeholders to develop and deliver compelling campaign strategies and creative assets
• Analyse campaign and web analytics data (Adobe Analytics, Google Analytics) to optimize performance and increase conversions and sales
• Develop and implement multi-channel digital marketing strategies aligned with client objectives and customer journeys
• Prepare detailed post-campaign reports with insights and recommendations for continuous improvement
• Oversee operational processes and project frameworks to ensure accuracy, quality control, and client satisfaction
• Identify growth opportunities within existing accounts and support business development activities including pitches and lead nurturing
• Manage account financials including revenue forecasting, resource planning, and statement of work negotiations
• Stay updated on industry trends, competitive activities, and digital innovations to proactively bring fresh ideas and solutions
• Deliver training and guidance to internal teams and clients to ensure alignment with brand standards and updated processes

Qualifications

• Minimum of 5 years of experience in e-commerce operation and digital marketing account management (Pure Player platform experience is an advantage)
• Strong understanding of digital marketing channels, media planning, campaign execution, and optimization
• Proficiency in digital analytics tools such as Adobe Analytics and Google Analytics
• Experience working with project management and collaboration tools like JIRA and AEM
• Excellent client management, communication, negotiation, and presentation skills
• Strategic thinker with strong analytical and creative problem-solving abilities
• Proven track record of driving sales growth, campaign success, and channel expansion
• Proven ability to manage multiple client accounts and projects concurrently, with prior agency experience preferred
• Self-motivated, detail-oriented team player with leadership capabilities and a confident, proactive disposition