Desktop Engineer

ST ENGINEERING E-SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading technology and services provider in Singapore is looking for a proactive Desktop Engineer to join their IT support team. The successful candidate will handle on-site helpdesk support, troubleshoot various technical issues, and collaborate with vendors and clients. A minimum of 1-2 years in desktop support or IT helpdesk is required, along with basic networking knowledge. This position offers a chance to work on innovative technologies in a collaborative environment.

Benefits

Competitive remuneration

Comprehensive benefits

Collaborative workplace

Qualifications

• Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
• Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).

Responsibilities

• Provide on-site helpdesk support for end-users, troubleshooting various IT issues.
• Liaise with vendors and clients to resolve IT-related issues.
• Install and maintain desktop and laptop systems.
• Document issues and resolutions accurately.
• Assist in IT projects such as upgrades and new deployments.
• Ensure compliance with IT policies and procedures.
• Conduct end-user training and briefing.

Skills

Desktop support experience

Basic networking knowledge

Helpdesk proficiency

Job description

Desktop Engineer ST ENGINEERING E-SERVICES PTE. LTD.•D20 Bishan, Ang Mo Kio, SG

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

About our Line of Business – eServ

Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home‑grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.

Together, We Can Make A Significant Impact

We are seeking a proactive and service-oriented System Engineer to join our IT support team. The ideal candidate will provide on-site help‑desk support, troubleshoot technical issues, and coordinate with vendors, contractors, and clients to ensure smooth IT operations. This role requires a strong foundation in IT support, basic networking knowledge, and a willingness to learn and work independently.

Roles & Responsibilities

1. Provide on‑site helpdesk support for end‑users, including troubleshooting network, hardware, software, and peripheral issues.
2. Liaise with vendors, contractors, and clients to resolve IT‑related issues and support project implementation.
3. Install, configure, and maintain desktop and laptop systems, printers, and other IT equipment.
4. Maintain accurate documentation of issues, resolutions, and system changes/upgrade.
5. Assist in IT projects such as system upgrades, office relocations, and new deployments.
6. Ensure compliance with IT policies and procedures.
7. Conduct standard client system setup, patching, configuration and troubleshooting.
8. Perform Active Directory domain and GPO system administration.
9. Manage IT assets, procurement administration, and maintenance contracts.
10. Conduct end‑user training and briefing.

Qualities We Value

• Minimum 1–2 years of relevant experience in desktop support or IT helpdesk roles.
• Basic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting‑edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.