Daycare Centre Operations Lead

ACTIVE GLOBAL RESPITE CARE PTE. LTD.; Singapore; On-site; SGD 50,000 - 65,000; Full time

Job summary

A leading daycare service provider in Singapore seeks an experienced operational manager to oversee the daycare centre, ensuring compliance with health standards and driving client satisfaction. Responsibilities include managing staff, addressing client feedback, and maintaining smooth operations. The ideal candidate has a degree in Business Management, strong communication skills, and experience in the healthcare or hospitality industry. This role offers an attractive salary and opportunities for career development.

Benefits

Attractive base salary and incentives

15 days annual leave

Industry-specific training and coaching

Qualifications

• Minimum 3 years in an operational management role.
• Experience with MOH or healthcare stakeholders is preferred.
• Hands-on experience with elderly in the community is a plus.

Responsibilities

• Manage the daycare centre and ensure compliance with regulations and SOPs.
• Drive sales volume and respond to client feedback and complaints.
• Work closely with other managers to meet service requirements.

Skills

Case resolution skills

Effective communication

Operational management

IT proficiency

Customer service

Education

Diploma or Degree in Business Management

Tools

Microsoft Office

Job description

A leading daycare service provider in Singapore seeks an experienced operational manager to oversee the daycare centre, ensuring compliance with health standards and driving client satisfaction. Responsibilities include managing staff, addressing client feedback, and maintaining smooth operations. The ideal candidate has a degree in Business Management, strong communication skills, and experience in the healthcare or hospitality industry. This role offers an attractive salary and opportunities for career development.