Data Centre Engineer

GOLDTECH RESOURCES PTE LTD; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

A leading tech services provider in Singapore is seeking a reliable Data Centre Operator (ITO) to provide round-the-clock operational support. The ideal candidate has a diploma in IT or Computer Science, and 1-2 years of experience in data center environments. Responsibilities include monitoring system alerts, managing job execution, and maintaining operational integrity. This role requires strong multitasking skills and the ability to work on rotating shifts.

Qualifications

• 1–2 years of experience in IT operations or data center environment.
• Familiarity with system monitoring and job scheduling tools.
• Willing to work on rotating shifts, including nights and weekends.

Responsibilities

• Provide 24x7x365 operational support for data centers.
• Monitor system alerts and events to ensure timely response.
• Document incidents and daily operational logs accurately.

Skills

System monitoring

Analytical skills

Multitasking

Problem-solving abilities

Education

Diploma in IT or Computer Science

Tools

Automic

ITOM

NetBackup

Job description

Job Overview:

We are looking for a reliable and detail-oriented Data Centre Operator (ITO) to support the operations of our data centers. This role provides round-the-clock (24x7x365) monitoring and first-level support to ensure system availability, security, and performance.

Key Responsibilities:

• Provide 24x7x365 operational support for data centers.
• Monitor system alerts and events from tools such as Automic, SFX, Email alerts, ITOM, CCTV, BMS and NetBackup, ensuring timely response and accurate ticket logging.
• Supervise and manage batch job execution to ensure completion within defined timeframes without impacting online operations.
• Deliver on-site "smart hands" assistance for critical support tasks, including hardware checks and coordination with remote teams.
• Maintain the safety, security, and operational integrity of the data center environments at all times.
• Escalate issues appropriately and coordinate with relevant teams for resolution.
• Document incidents, shift handovers, and daily operational logs accurately.
• Carry out routine equipment and infrastructure checks, escalating anomalies when necessary.
• Perform additional duties as assigned to support overall data center operations.

Requirements:

• Diploma in IT, Computer Science, or related field preferred.
• 1–2 years of experience in IT operations or data center environment.
• Familiarity with system monitoring and job scheduling tools such as Automic, ITOM, and NetBackup.
• Strong multitasking and analytical skills; able to handle high-volume alerts and tickets efficiently.
• Willing to work on rotating shifts, including nights, weekends and public holidays.
• Physically fit to support on-site operational tasks in a secure environment.
• Good teamwork, communication, and problem-solving abilities.

Please send your detailed resume in MS Word format to [e-mail] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability