Overview
Responsible for oversight, reporting, stakeholder coordination, and escalation management
Responsibilities
- Report to Service Delivery Manager and Network Operation manager.
- Familiar with security products (refer to Technical Skill requirement).
- Lead the Security Service Support Team and work closely with FM Team on day-to-day operation and upgrade plan.
- Work closely with ACISO (Assistant Chief Information Security Officer) on security policy enforcement, compliance issue resolution and audit support.
- Submit Monthly Security Reports covering: summary of incidents, threat trends, compliance status & recommendations for improvement.
- Provide ad-hoc reports upon request for specific incidents or investigations.
- Conduct regular account reviews and logs analysis with FM Team.
- Respond to and follow up on security queries and incidents raised by HTSOC or GSOC.
- Work with FM team to update Risk Register for EOSL, outdated patching or any non-compliance issue.
- VAPT (Vulnerability Assessment & Penetration Testing) for remediation follow-ups.
Licensing
EA License # 14C6941