Customer Service Officer - Office Hours

SCIENTEC CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consulting firm in Singapore is seeking candidates for a customer service position. The role requires addressing enquiries in person and through kiosks, managing complaints, and ensuring a seamless experience for clients. Singaporean applicants with a minimum qualification of O/A/H.Nitec or Diploma are encouraged to apply. This position offers training for those without prior experience, making it ideal for new entrants to the workforce.

Qualifications

• Minimum O/A/H.Nitec/Diploma in any field or its equivalent.
• Singaporean Only.

Responsibilities

• Attend to and manage enquiries in person/over the counter, and kiosk.
• Handle general enquiries, manage complaints and feedback.
• Routing resolve concerns, and elevate cases if required.
• Ensure seamless experience, and other ad-hoc as required.

Education

O/A/H.Nitec/Diploma or equivalent

Job description

No Experience Required – Training Provided

5 Days work week

Jobs Responsibilities

• Attend to and manage enquiries in person/over the counter, and kiosk.
• Handle general enquiries, manage complaints and feedback.
• Routing resolve concern, and elevate cases if required.
• Ensure seamless experience, and other ad-hoc as required.

Requirements

• Singaporean Only
• Minimum O/A/H.Nitec/Diploma in any field or its equivalent

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This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233
ScienTec Consulting Pte Ltd | 11C5781