Customer Service Officer (Cash Handling)

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A transport services company in Singapore is seeking a Customer Service Officer to enhance service quality. In this role, you'll engage with customers, manage cash transactions, and oversee system operations in a dynamic environment. You should possess a cheerful demeanor, teamwork skills, and attention to detail. This position offers attractive allowances and incentives, with the opportunity to work in rotating shifts.

Benefits

Company transport provided

Attractive allowances

Performance incentives

Qualifications

• Minimum of 1 year of cashiering and customer service experience.
• Cheerful personality with a positive attitude.
• Meticulous and able to handle high volume of work.

Responsibilities

• Attend to customers’ enquiries.
• Manage facilities and run system operations.
• Handle urgent issues to ensure smooth operations.

Skills

Communication Skills

Teamwork

Attention to Detail

Multitasking

Education

Minimum GCE N Level

Job description

P-Serv is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service Officer (Cash Handling). Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Job Responsibilities:

• Attending to customers’ enquiries
• Manage facilities and run system operations
• Handle urgent issues to keep things running smoothly
• Count and check all payments at the end of the shift using the POS machine report
• Help the Team Leader and Supervisor with daily work on the ground
• Carry out any other tasks when needed

Job Requirements:

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm (with 2 hours break)
• Company transport provided! Pick up from Boon Lay / Jurong East MRT station
• With attractive Allowances + Incentives!

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21102746 | EA Personnel Name: Tay Hui Huang