Customer Service Executive | Up to $3.5K + OT | 5 Days | Tampines - 0310 - 0310

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in Singapore seeks a Customer Service Executive to provide exceptional service and manage customer orders. The ideal candidate will have a diploma, at least 2-3 years of experience in customer relationship management, and skills in Excel. Responsibilities include handling inquiries, managing orders, and collaborating with internal teams. This position offers a salary of up to $3,500 plus overtime pay.

Qualifications

• Minimum Diploma in any field.
• At least 2-3 years of relevant experience.
• Experience in customer inquiries and claims.

Responsibilities

• Provide quality customer service support.
• Handle customer enquiries efficiently.
• Manage sales orders for customers.
• Allocate stocks and arrange deliveries.
• Conduct regular meetings with customers.

Skills

Order processing

Delivery arrangement

Customer relationship management

Excel skills (V-lookup, pivot tables)

Customer inquiries handling

Education

Diploma in any field

Tools

SAP

Job description

Customer Service Executive | Up to $3.5K + OT | 5 Days | Tampines - 0310

Location: Tampines

Working Hours: 8:30am - 5:30pm (Mon - Fri)

Salary: $2,800 to $3,500 + OT pay

Minimum Diploma in any field.

At least 2-3 years of relevant experience in order processing, delivery arrangement and customer relationship management.

Experience in handling customer inquiries and claims via emails and phone calls.

Possess Excel skills and knowledge such as V-lookup, pivot tables, and simple formulae.

Experience in SAP will have an added advantage.

Interested applicants can also send your resume to (***********@gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4*** for more Customer Service role

RESPONSIBILITIES

• Provide quality customer service support to customers over e‑mail and phone.
• Handle customer enquiries efficiently and expedite issues promptly when required.
• Perform sales order management for customers.
• Allocate stocks and arrange delivery for customers' orders.
• Conduct regular meetings with customers for close communication.
• Perform problem solving to provide value‑added services to customers.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Promote or recommend new products to existing customers.
• Any other ad‑hoc tasks and projects assigned.