Customer Service Executive (MNC, 5 Days, Up to $4,600 Basic Salary + AWS + VB)

Ascension Advisory Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading oleochemicals supplier is seeking a Customer Service Executive in Singapore. The role involves executing sales, communicating with customers, and resolving issues. Candidates should have a diploma and at least 2-3 years of experience, along with SAP proficiency. Salary is up to $4,600 plus AWS and variable bonus. Benefits include outpatient and dental coverage, all in a permanent position.

Benefits

Outpatient Medical Benefits

Dental Benefits

Variable Bonus

Qualifications

• Minimum of 2-3 years of relevant experience in customer service.
• Proficient in SAP sales order management.
• Strong communication skills to interact with customers and teams.

Responsibilities

• Execute sales with a cross-functional team.
• Communicate proactively with customers on details.
• Prioritize daily tasks and resolve issues to enhance customer satisfaction.

Skills

Customer communication

Problem resolution

SAP proficiency

Education

Diploma in logistics/supply-chain management

Tools

SAP modules

Job description

Job Description

• Position: Customer Service Executive
• Well Established Oleochemicals Supplier MNC
• Working Hours: Monday - Friday (9am - 6pm)
• Salary (commensurate with experience): Up to $4,600 + AWS + Variable Bonus
• Working Location: Pasir Panjang
• Outpatient Medical Benefits and Dental Benefits Provided
• Duration: Permanent
• Industry: Oleochemicals

Main Responsibilities:

• Work closely with a cross‑functional team on executing the sales.
• Communicate proactively with customers on execution details such as shipment period, payment, etc.
• Prioritise daily tasks and follow up on problem resolution that ensures customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad‑hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in the process improvement programme as directed by the Team Leader or the Supply‑Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements:

• Diploma in any field, preferably in logistics/supply‑chain management.
• Have a minimum of 2–3 years of relevant experience.
• Must be proficient in SAP modules.

Email to: [e-mail] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 25C2861