Contract Logistics: Customer Service Specialist

Yamato Transport (S) Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A logistics company in Singapore is looking for a customer service representative to handle daily order fulfilment and customer enquiries. The ideal candidate will have a diploma or degree, a strong customer service orientation, and at least 1 year of relevant experience. Responsibilities include operating the WMS, maintaining service logs, and ensuring smooth business operations. Benefits include medical insurance, annual bonuses, and telecommuting opportunities.

Benefits

Group Medical Insurances

Dental & Specialist reimbursement

Statutory Leaves

Annual Wage Supplement (13th month bonus)

Company Shuttle Bus

Telecommuting

Training & Development Opportunities

Work-Life Balance

Qualifications

• Minimum 1 year of relevant customer service experience.
• Friendly and customer service driven.
• Good attendance and punctuality.

Responsibilities

• Fulfilment of daily order and reporting to customer.
• Operating WMS and investigating inventory discrepancies.
• Ensure daily customers’ enquiries are attended to.

Skills

Customer Service Orientation

Team Collaboration

Proficiency in MS Office

Education

Diploma/Degree or its equivalent

Job description

A logistics company in Singapore is looking for a customer service representative to handle daily order fulfilment and customer enquiries. The ideal candidate will have a diploma or degree, a strong customer service orientation, and at least 1 year of relevant experience. Responsibilities include operating the WMS, maintaining service logs, and ensuring smooth business operations. Benefits include medical insurance, annual bonuses, and telecommuting opportunities.