COMPUTER TECHNICIAN

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail technology company in Singapore seeks a customer service representative to assist customers with computer components and repair services. Responsibilities include building customer relationships, maintaining inventory, and achieving sales targets. Ideal candidates are team players with excellent communication skills. The position offers a basic salary, high commissions, and various employee benefits.

Benefits

Medical Benefits

Insurance Coverage

Staff Purchase Discounts

Qualifications

• Possess good communication & interpersonal skills.
• Presentable disposition & well-groomed.
• Ability to achieve retail sales targets.

Responsibilities

• Attend to customer requests and enquiries on Computer Components.
• Recommend ideal Computer Components based on customer preference.
• Maintain good relationships with customers to build loyalty.
• Assist in retail operations, e.g., stock take.

Skills

Good communication & interpersonal skills

Team player

Retail sales target achievement

Customer relationship management

Excellent customer service

Job description

Job Highlight

• Basic Salary + High Commission + Variable Performance Bonus (earn up to $4000)
• 5 days/6 days work week
• Medical Benefits, Insurance Coverage
• Staff Purchase Discounts

Responsibilities:

• Attend to customer request and enquiries on Computer Components / Repair Service / PC Customisation
• Recommend the ideal Computer Components to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in Trade Fair and related events

Knowledge & Skills:

• Possess good communication & interpersonal skills and is a team player
• Presentable disposition & well-groomed
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customers (e.g. product knowledge)