Client Solutions, Regional Project Manager (GBS)

TikTok; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading social media platform in Singapore is seeking a project manager for Reservation and Content ads campaigns. The ideal candidate has over 2 years of experience in digital marketing, strong skills in data analysis, and excellent stakeholder management. Responsibilities include managing campaigns, analyzing performance data, and communicating with clients. The role offers the chance to work in a dynamic and innovative environment.

Qualifications

• 2+ years of experience in branding project management/client services role in digital marketing.
• Experience in managing complex projects and conflict resolution.
• Ability to analyze data and identify insights from branding campaigns.

Responsibilities

• Manage project delivery of Reservation and Content ad campaigns.
• Analyze campaign performance data and provide insights.
• Coordinate with internal teams for project execution.

Skills

Digital advertising

Data analysis

Stakeholder management

Problem-solving

English communication

Job description

Responsibilities

• Responsible for project management of Reservation and Content ads campaigns Topview and Branded Mission, Branded Effect, etc., ensuring seamless delivery and optimal performance.
• Skilled in digital advertising, take ownership in monitoring & troubleshooting the campaigns and proactively take the initiative to improve results.
• Analyze campaign performance data to offer clients data-driven business insights on reports and simultaneously use those insights to improve our advertising offerings.
• Experienced in stakeholder management, coordinate and collaborate with sales partnerships, ad ops, product teams, etc. internally to develop & execute the program timely and smoothly.
• Balance with the client's expectations and platform functions, to maintain the revenue as well as to enlarge the good case performance.
• Communicate with clients and agencies on campaign solutions and best practices.
• Take a long-term approach to build productive relationships with clients, in collaboration with the sales team.
• Maintain up-to-date knowledge of TikTok's ads and units.
• Knowledge of digital third-party servers, measurement, content, and media verification partners.

Qualifications

• Minimum Qualifications:
• 2+ years of experience in branding project management/client services role in digital marketing
• Experience in managing complex projects involving different parties, and understand how to resolve conflicts as well as managing slippage in timeline
• Experience with branding campaigns & campaigns delivery analysis from disparate data sources; ability to analyze data and identify insight
• Adaptability and strong problem-solving skills using the proper escalation process
• Excellent verbal and written English communication skills and ability to effectively translate technical language to non-technical stakeholders
• Preferred Qualifications:
• Excellent presentation & listening skills and proactive about collaboration
• Impeccable attention to details & process and highly organized
• Self-starter and motivated to learn, strong enthusiasm for TikTok and teamwork

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.