Business Systems Analyst (1 year renewable contract)

NCS Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology services firm is seeking a Business Systems Analyst to join their team in Singapore. This is a yearly renewable direct contract position, supporting clients in the healthcare industry. Responsibilities include bridging business requirements with technical solutions, providing application support, and leading the requirements-gathering process. Candidates should have 2–5 years of experience in IT systems, strong business analysis skills, and a Bachelor's degree in a relevant field.

Qualifications

• 2–5 years of experience in developing and maintaining IT systems.
• Experience in operational support and resolving tickets.
• Proficiency in MS Windows environments.

Responsibilities

• Serve as a techno-functional analyst to bridge business and technical needs.
• Provide application support during the full SDLC.
• Lead requirement-gathering sessions and translate business needs into solutions.

Skills

Business analysis skills

Project management

Analytical skills

Problem-solving skills

Education

Bachelor’s degree in Computer Science or related disciplines

Tools

SQL

Oracle database

Job description

Company Description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

We are looking for Business Systems Analyst to join our team to support our client in the healthcare industry. This is a yearly renewable direct contract position with NCS.

Responsibilities

• Serve as a techno-functional analyst, bridging business requirements with technical solutions through system design, requirement analysis, and functional validation.
• Provide ongoing application support and participate across the full SDLC, including requirements gathering, design, testing, deployment, and maintenance.
• Lead requirement-gathering sessions and translate business needs into functional specifications, workflows, and solution designs.
• Perform functional analysis and ensure solutions are aligned with business objectives, processes, and technical feasibility.
• Prepare comprehensive documentation of requirements, processes, and system designs.
• Define and execute test strategies, develop test cases, conduct functional and user acceptance testing, and follow through on defect resolution.
• Plan and deliver end-user training for new implementations or system enhancements.
• Act as a trusted partner to business stakeholders, advising on IT processes, workflows, and organizational impacts.
• Support project management activities, including requirement definition, progress tracking, and ensuring delivery against scope, timeline, and budget.
• Coordinate cross-functional resources and ensure alignment for project execution.
• Provide 24/7 application support where required.
• Contribute to RFP preparation, vendor assessments, and solution evaluations in collaboration.

Qualifications

• 2–5 years of experience in developing, implementing and maintaining IT systems
• Operational / Production support experience (Resolving tickets and incidents)
• Strong business analysis skills with proven ability to gather, analyze, and translate requirements into functional and technical deliverables.
• Solid understanding of MS Windows environments and enterprise application support.
• Proficiency in SQL/Oracle database.
• Demonstrated success in project management, stakeholder management, and vendor coordination.
• Strong analytical, problem-solving, and independent working skills.
• Prior experience in the healthcare domain is an advantage.
• Bachelor’s degree in Computer Science, Computer Engineering, or related engineering disciplines.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [e-mail].