Business Manager - Financial Institutions and Capital Markets Department

TANGSPAC CONSULTING PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading financial institution in Singapore is seeking an experienced professional to lead the end-to-end design and implementation of middle office workflows. The role involves diagnosing operational bottlenecks and optimizing processes while ensuring compliance with regulations. Candidates should have at least 5 years of progressive experience in Banking Middle Office or Operations, along with a strong educational background. This position requires collaboration across teams to deliver tailored financial solutions to diverse clientele.

Qualifications

• Minimum 5 years of experience in global financial institutions.
• Proven track record in business setup or departmental restructuring.
• Deep understanding of SWIFT standards and local AML/CFT regulations.

Responsibilities

• Lead design and implementation of middle office workflows for new products.
• Diagnose operational bottlenecks and automate manual processes.
• Manage KYC/AML lifecycle for Institutional Clients.

Skills

Banking Middle Office operations

Process optimization

Team-building

Organizational skills

Education

Bachelor’s degree in Finance, Economics, Law, or Business Administration

Job description

One of the largest and most prestigious financial institutions in the world, with a strong presence in global markets. Known for its innovation, stability, and commitment to excellence, they provide a wide range of financial services, including corporate banking, investment banking, and custody services. The Singapore branch plays a pivotal role in the bank's international operations, focusing on delivering tailored financial solutions to meet the needs of its diverse clientele.

Job responsibilities

• Lead the end-to-end design and implementation of middle office workflows for new products, including defining SOPs and SLAs.
• Diagnose operational bottlenecks and lead restructuring initiatives to automate manual processes, reduce risks, and improve turnaround times.
• Act as the primary change agent for system migrations and UAT for new platforms, coordinating with IT and Head Office.
• Collaborate with Treasury to determine internal funds transfer pricing (FTP) and approve customer deposit quotations.
• Oversee the integrity of instruction entry processes for interbank placements and settlements, implementing robust 'Maker-Checker' controls.
• Manage the end-to-end KYC/AML lifecycle for Institutional Clients, ensuring compliance with FATCA/CRS and MAS Notice 626.
• Monitor credit limits for FI counterparties and manage collateral requirements where applicable.
• Monitor trade lifecycles for settlement fails or anomalies and establish early warning systems for operational risks.
• Analyze regulatory differences between Singapore and Head Office to ensure compliance in custody agreements and operational flows.
• Serve as the key communication node between the Singapore Branch and Head Office, articulating local regulatory constraints and requirements.
• Coordinate internal/external audits and regulatory inspections, and prepare regulatory returns for MAS.

Job requirements

• Bachelor’s degree or higher in Finance, Economics, Law, or Business Administration, preferably from top-tier universities.
• Minimum 5 years of progressive experience in Banking Middle Office, Operations, or Product Control within a global financial institution.
• Proven track record in business setup (0-to-1) or departmental restructuring, with demonstrated process optimization or team-building experience.
• Deep understanding of SWIFT standards (ISO 15022/20022), MAS Banking Act, and local AML/CFT regulations.
• Demonstrated ability to quickly master new systems, regulations, and product complexities.
• Strong organizational skills with the ability to coordinate across cross-functional teams in a matrix environment.