Aviation Customer Concierge | Flexible Shifts & VIP Support

ELITEZ PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading aviation industry player is expanding its Customer Service Team at Changi Airport, seeking committed individuals for both full-time and part-time roles. Responsibilities include guiding passengers, managing queues, and assisting with baggage inquiries. Candidates should have at least GCE 'N' Level qualification, possess a positive attitude, and demonstrate excellent customer service and interpersonal skills. This role offers flexible shifts and transportation claims.

Benefits

Flexible Shifts

Transportation Claims

Qualifications

• GCE 'N' Level or higher is required for the role.
• Must demonstrate a positive attitude and strong commitment to customer service.
• Basic computer proficiency is necessary.

Responsibilities

• Triage health documents and vaccination certificates.
• Guide passengers to Automated Check-In Kiosks.
• Manage entrances to FAST Assistance queue.
• Assist passengers with baggage and relevant queries.
• Escort VIP or passengers with special needs.
• Escort VIP or passengers from check-in to gate/lounge.

Skills

Positive Attitude

Top-notch Customer Service

Good Interpersonal Skills

Basic Computer Skills

Education

GCE ‘N’ Level & Above

Job description

A leading aviation industry player is expanding its Customer Service Team at Changi Airport, seeking committed individuals for both full-time and part-time roles. Responsibilities include guiding passengers, managing queues, and assisting with baggage inquiries. Candidates should have at least GCE 'N' Level qualification, possess a positive attitude, and demonstrate excellent customer service and interpersonal skills. This role offers flexible shifts and transportation claims.