Assistant Director, Planning and Policy-Operations

AGENCY FOR INTEGRATED CARE PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A healthcare agency in Singapore seeks a senior leader to translate policy objectives into operational concepts. You will manage a team, develop integration plans across services, and enhance workforce productivity. A recognized degree and at least 10 years of working experience, including 5 years in management, are required. Ideal candidates will possess leadership skills and a strong ability to adapt to changes. Join us to lead improvements in community care services.

Qualifications

• 10 years of working experience, with 5 years in a managerial role.
• Experience in community care, healthcare, social service, or public sector is preferred.

Responsibilities

• Lead a team of 5 staff to develop operational concepts and requirements.
• Set goals and targets to drive workforce productivity.
• Develop plans to integrate services into the care provider concept.
• Establish a culture of review for process efficiency and effectiveness.
• Coach teams to streamline and automate processes.

Skills

Leadership and influencing skills

Interpersonal skills

Communication skills

Stakeholder management

Analytical skills

Planning skills

Problem-solving skills

Adaptability

Education

Recognized degree in relevant fields

Job description

As part of the Sector Planning Division/Sector Planning-Policy Operations, you will lead the translation of policy objectives into service and operational concepts and requirements, in line with national directions.

The job scope includes:

• Lead a team of 5 staff and partner the Partners Development Division, Care Systems Integration Division, Service Development Divisions and MOH to:

  -Develop plans to translate policy objectives into operational concepts and requirements
  -Review service requirements, indicators and funding models to improve outcomes for Seniors and efficiency for Partners
  -Develop and hold the view on constraints and changes needed to plans and operations policy, across services
  -Project-manage evaluations to gather insights to improve services and secure resources
  -Provide inputs on implications of future sector landscape on plans and operations policy, and plans and operations policy on service capacity and resources
  -Provide inputs on policy and regulatory matters

• Set goals, priorities and targets for the team to drive workforce productivity and outputs and steer the team’s deliverables towards organizational goals.
• Develop plans and timelines to integrate other services (e.g. Home Medical, Home Nursing, Integrated Home Health) into the Integrated Community Care Provider organizing concept.
• Identify changes to service requirements, indicators and funding models needed for integration.
• Establish the culture, system and practice of conducting regular review of internal process to ensure its efficiency, and effectiveness and to minimise risk to AIC.
• Set targets and coach teams to streamline and automate processes to reduce process waste and errors.

Job Requirements:

• A recognised degree with experience in planning, policy, service development or regulatory function.
• Minimum 10 years of working experience, of which 5 years are in a managerial role and preferably in community care, healthcare, social service or public sector.
• Possess leadership and influencing skills
• Strong interpersonal, communication and stakeholder management skills
• Good analytical, planning, and problem-solving skills and capacity
• Nimble and adaptive to changes