Asia Tech Lead & Customer Solutions Manager

BESI Singapore Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology company in Singapore seeks a team leader with a strong technical background to manage the extended team in Asia for TC. The ideal candidate will have a minimum of 8 years in a technical support environment, with at least 5 years in product support. Responsibilities include providing technical direction, managing local teams, and ensuring effective communication with customers. Strong communication skills and a hands-on attitude are essential. This role offers a dynamic work environment focused on collaboration and innovation.

Qualifications

• Min. 8 years in a technical support environment.
• At least 5 years in product support and handling customers.
• Min. 3 years of team management with multicultural setup.

Responsibilities

• Manage the extended team in Asia for TC.
• Provide technical direction from design to implementation.
• Ensure execution of customer requests with local team.
• Drive lifecycle management of products.
• Gather competitor info and distribute within product line.

Skills

Excellent communication skills

Understanding of factory automation

Ability to build trustworthy relationships

IT knowledge (Office, E-Mail)

Can do and hands-on attitude

Education

BSc / MSc Engineering Science

Job description

A technology company in Singapore seeks a team leader with a strong technical background to manage the extended team in Asia for TC. The ideal candidate will have a minimum of 8 years in a technical support environment, with at least 5 years in product support. Responsibilities include providing technical direction, managing local teams, and ensuring effective communication with customers. Strong communication skills and a hands-on attitude are essential. This role offers a dynamic work environment focused on collaboration and innovation.